This Privacy Policy explains what personal information bet 10 collects from Filipino players, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here.
When you register and use the bet 10 platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit amounts, withdrawal requests, and betting history to maintain accurate account records. Technical data — including your IP address, device type, browser version, and session timestamps — is gathered automatically when you access the platform. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any attachments you send. All data collected is limited to what is genuinely needed to deliver a safe, compliant, and enjoyable experience for every Filipino member.
The personal data we collect is used primarily to create and manage your bet 10 account, process deposits and withdrawals in Philippine Peso, and verify your identity in line with anti-money laundering requirements. We use your contact details to send important account notifications, security alerts, and responses to support requests — we do not send unsolicited marketing messages without your consent. Transactional and behavioural data helps us detect unusual activity, prevent fraud, and ensure the integrity of our platform for all players. Aggregated and anonymised data may be used internally to improve platform performance, refine our game offerings, and understand how Filipino players interact with different sections of the site. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.
bet 10 may share your personal data with carefully selected third-party service providers who assist us in operating the platform — for example, payment processors that handle your ₱ transactions, identity verification services, and cloud infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event that bet 10 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with unaffiliated third parties for advertising or profiling purposes without your explicit consent.
We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly encourage all members to choose a strong, unique password and to keep their login credentials confidential at all times. Sensitive data such as payment details is encrypted in transit using TLS and is never stored in plain text on our servers. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. If you close your account, we will securely delete or anonymise your personal data within the timeframes prescribed by applicable regulations, except where retention is required for legal, audit, or dispute resolution purposes. If you believe your account security has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your information.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and used, and to access a copy of the information we hold about you at any time. You may request corrections to any inaccurate or incomplete personal data in your account by contacting our support team directly. You also have the right to object to the processing of your data in certain circumstances, and to request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected. If you wish to exercise any of these rights, please send a written request to [email protected] and we will respond within the timeframe required by Philippine law. We are committed to honouring your data rights promptly and transparently, and our team is available around the clock to assist with any privacy-related concerns.
The bet 10 platform uses cookies and similar tracking technologies to remember your session preferences, maintain your login state, and analyse how different sections of the site are used by Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and deposit processing. We may also use analytics cookies to understand aggregate usage patterns and improve the overall experience — these do not identify you personally and are processed in anonymised form. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the platform. By continuing to use bet 10 after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
bet 10 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered members via email or an in-platform notice. We encourage you to review this policy periodically so that you remain informed about how your personal data is being protected. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or contact us directly at [email protected] — we are always happy to clarify how your data is handled.
Our support team is available 24/7 to help Filipino players with any privacy concerns, account queries, or data requests. You can also explore our FAQ for quick answers.